# Changelog > Product updates and improvements to HeyZinc. - **URL**: https://heyzinc.com/changelog ## 2026.04 (2026-01-19 - 2026-01-25) *Team subscription payments and authentication system launched* ### New Features - **Team subscription payments** -- Subscribe to team plans with integrated payment processing. - **Google OAuth login** -- Sign in quickly using your Google account. - **Password reset via email** -- Reset forgotten passwords securely through email verification. ### Improvements - **Email verification** -- Verify your email address to secure your account. ## 2026.06 (2026-02-02 - 2026-02-08) *Affiliate program and usage tracking launched* ### New Features - **Affiliate program** -- Refer others and earn commissions with trackable referral links. - **Usage tracking dashboard** -- Monitor your platform usage and consumption in real-time. - **Wallet operations** -- Manage your account wallet and view transaction history. ## 2026.07 (2026-02-09 - 2026-02-15) *AI chat widget and WebRTC voice calls introduced* ### New Features - **Embed chat widget** -- Add AI chat to any website with a simple embed code. - **Voice chat via WebRTC** -- Talk to AI agents using real-time voice conversations. - **reCAPTCHA protection** -- Enhanced security on signup with bot protection. ## 2026.08 (2026-02-16 - 2026-02-22) *Performance monitoring and voice improvements* ### New Features - **Performance visualization** -- View detailed performance graphs and event timelines for sessions. - **LLM request viewer** -- Inspect AI request and response details for debugging. - **Murf AI text-to-speech** -- New voice option with Murf AI for natural-sounding speech. ### Improvements - **Voice interruption handling** -- Better control over when AI stops speaking when you interrupt. ## 2026.09 (2026-02-23 - 2026-03-01) *Human takeover and phone number features added* ### New Features - **Human agent takeover** -- Human agents can take over AI conversations in real-time. - **Phone number subscriptions** -- Purchase and manage phone numbers for voice calls. - **Groq AI provider** -- New AI model option with faster response times. ## 2026.10 (2026-03-02 - 2026-03-08) *Knowledge base and call recording features* ### New Features - **Basic knowledge base** -- Upload and manage documents for AI to reference during conversations. - **Call recordings** -- Voice sessions are recorded and stored for review. - **Text chat in dashboard** -- Chat with AI agents directly from the dashboard interface. ## 2026.11 (2026-03-09 - 2026-03-15) *Wallet integration and billing improvements* ### New Features - **Wallet billing integration** -- Automatic charging for voice and text usage from your wallet. - **Cal.com integration** -- AI agents can schedule meetings using Cal.com. - **Audio recording playback** -- Listen to recorded calls directly from the dashboard. ## 2026.12 (2026-03-16 - 2026-03-22) *Workspace secrets and integrations catalog* ### New Features - **Workspace secrets management** -- Securely store API keys and credentials for integrations. - **Integrations catalog** -- Browse and configure available third-party integrations. - **Cerebras AI provider** -- New high-performance AI model option available. ## 2026.13 (2026-03-23 - 2026-03-29) *New landing page and customer management* ### New Features - **New marketing website** -- Completely redesigned landing page with modern animations. - **Blog platform** -- Publish and read articles on the platform blog. - **Customer management** -- View and manage customer profiles and conversation history. ### Improvements - **Better mobile experience** -- Improved navigation and layout on mobile devices. - **Dark mode refinements** -- Enhanced dark theme consistency across all pages. ## 2026.14 (2026-03-30 - 2026-04-05) *Onboarding flow and workspace improvements* ### New Features - **Guided onboarding** -- Step-by-step setup wizard for new workspaces. - **Try domain landing page** -- Special landing page for trial users. - **BYOK support** -- Bring your own API keys for AI providers. ### Improvements - **Team invitation flow** -- Easier process for inviting and adding team members. ## 2026.15 (2026-04-06 - 2026-04-12) *Phone system and agent sharing features* ### New Features - **Phone number search** -- Search and purchase phone numbers by area code. - **Agent share links** -- Create shareable links for agents to embed on websites. - **Telnyx voice integration** -- Make and receive phone calls through Telnyx. ### Improvements - **Notification system** -- In-app notifications for important events and updates. ## 2026.16 (2026-04-13 - 2026-04-19) *Companion takeover tools and smarter customer profiles* ### New Features - **Companion app login and takeover alerts** -- Mobile companion login, QR pairing, and takeover notifications were added for faster handoff response. - **Platform defaults and widget captcha** -- Admins can define default prompts and configs while embeds gained reCAPTCHA and hCaptcha protection. - **Customer memory and profile tools** -- Customer memories, identities, facts, and profile editing now help agents keep better context across conversations. ### Improvements - **Per-channel tool controls** -- Tool execution can now be configured by channel, with async execution support for more flexible agent workflows. - **Voice preview and voice library updates** -- Voice previews and expanded provider voice options make agent voice selection easier. ## 2026.17 (2026-04-20 - 2026-04-26) *Workspace controls, voice tooling, and recording upgrades* ### New Features - **Workspace ownership transfer** -- Workspace owners can hand off ownership and cancel pending invitations without leaving the dashboard. - **Advanced voice management** -- Prompt history, personal API keys, voice preview, and admin voice imports improve agent setup and tuning. - **Separate-track call recordings** -- Voice sessions can now store user and AI audio separately with updated playback support. ### Improvements - **Smarter inactivity handling** -- Voice agents now detect inactivity and can reprompt automatically to keep calls moving. - **Phone and recording reliability** -- Webhook coverage, phone greetings, upload handling, takeover stability, and Firefox playback paths were hardened. ## 2026.18 (2026-04-27 - 2026-05-03) *Safer embeds and phone transfer workflows* ### New Features - **API rate limiting** -- Core endpoints now enforce rate limits to better protect the platform under heavy traffic. - **Configurable embed captcha** -- Widget installs gained a generic captcha layer with tenant-aware hCaptcha configuration. - **Call transfer workflow** -- Phone and widget conversations can now route through the new transfer call flow. ### Improvements - **Platform defaults in onboarding** -- Workspace setup and admin flows now pick up platform defaults more consistently. - **Admin and billing fixes** -- Admin session access, workspace management, outbound profile links, and voice billing behavior were tightened up. ## 2026.19 (2026-05-04 - 2026-05-10) *Google Meet sessions and richer mobile voice workflows* ### New Features - **Google Meet integration** -- Agents can launch and manage Google Meet sessions directly from conversation workflows. - **Recording and transcription controls** -- Meeting and voice sessions now support configurable recording and transcription behavior. - **Companion mobile app refresh** -- The mobile companion app gained improved onboarding, workspace selection, permission controls, and meeting support. ### Improvements - **Voice session stability** -- Participant counts, cleanup handling, session end behavior, and voice UI flows were refined across live sessions. ## 2026.20 (2026-05-11 - 2026-05-17) *Level 2 knowledge base and expanded notification coverage* ### New Features - **Level 2 knowledge base** -- A deeper knowledge base layer shipped with synced tooling, updated configs, and OpenRouter-based embeddings. - **Pushover notifications** -- Teams can now route alerts through Pushover in addition to existing notification channels. - **Session-start notifications** -- New alerts fire when sessions begin so teams can react to live conversations sooner. ### Improvements - **Companion app polish** -- Mobile and desktop companion work received theme, readability, onboarding, and branding improvements. ## 2026.21 (2026-05-18 - 2026-05-24) *Live visitor intelligence and proactive outreach* ### New Features - **Live visitors and outbound widget calls** -- Teams can watch active visitors and trigger outbound calls from the widget in real time. - **Visitor notifications with custom sounds** -- New visitor alerts were added with configurable sound effects for faster operator response. - **Anonymous visitor filtering and geo-aware presence** -- Presence views now support anonymous visitor filtering plus location-aware visitor context. ### Improvements - **Demo and matrix recording updates** -- Demo recording endpoints and raw matrix recording storage improve capture and playback workflows. - **Voice-ready embeds and takeover defaults** -- Voice is enabled by default on embeds, and workspace creators can access takeover availability sooner. ## 2026.22 (2026-05-25 - 2026-05-31) *Context-aware alerts and mobile playback improvements* ### New Features - **Context-rich notification messages** -- Notification messages now include more session context to make live alerts easier to act on. - **Mobile voice recording playback** -- Recorded voice sessions can now be played back directly in the mobile companion app. ### Improvements - **Richer live presence context** -- Live presence now includes page and country information, improving operator visibility into visitor activity. - **Landing and widget polish** -- The landing app gained an About page, SEO cleanup, widget playback fixes, and related reliability updates. ## 2026.23 (2026-06-01 - 2026-06-07) *Landing page, live visitor, and voice UX updates* ### New Features - **Live visitor page and API-backed interactions** -- Live visitor pages now show filters and maps, and live interactions run against the real API instead of placeholder data. - **New blog and landing content** -- The site gained new getting started and outreach blog posts, plus a refreshed intro video on the landing page. - **CDN upload progress** -- CDN uploads now surface progress feedback while files are being processed. ### Improvements - **Voice playback controls** -- Voice chat gained output volume, ducking, and microphone constraint updates for cleaner playback. - **Visual defaults cleanup** -- Widget colors and blog imagery were tightened up to make the public experience more consistent. ## 2026.24 (2026-06-08 - 2026-06-14) *Companion PWA, tools UI, and presence updates* ### New Features - **Companion PWA launch** -- The initial companion PWA was added and built into the mobile experience. - **Online presence in chat** -- Chat widgets now surface online presence status for a more responsive experience. - **Tool UI redesign** -- Tools now use categories, dialog-based editing, and simpler suggestion handling. ### Improvements - **Mobile layout fixes** -- Sizing and overflow issues on smaller screens were cleaned up across dialog and tool interfaces. - **Profile picture uploads** -- Users can now upload profile pictures through the updated profile picture flow. ## 2026.25 (2026-06-15 - 2026-06-21) *Onboarding, analytics, and tracking improvements* ### New Features - **Onboarding flow updates** -- The onboarding experience got a final step, layout revamp, and cleaner organization color handling. - **Live detail page revamp** -- The live detail view now organizes overview, sessions, and chats more clearly. - **Tracking links and startup pages** -- Tracking link support, copy and duplicate actions, and the new for-startups page were added. ### Improvements - **Companion app refresh** -- Landing, auth, install, home, chat, notification, and settings screens were updated across the companion app. - **Auto-engagement and CDN polish** -- Auto-engagement setup, CDN video delivery, and landing content received usability and reliability cleanup. ## 2026.26 (2026-06-22 - 2026-06-28) *Chat, widget, and dashboard polish* ### New Features - **Proactive chats and messages revamp** -- The proactive outreach experience and message flows were redesigned. - **Widget persistence across navigation** -- The chat widget now keeps conversation state when users move between pages. - **Resume interval configuration** -- Workspace admins can configure resume timing in agent runtime settings. ### Improvements - **Mobile and live-visitor polish** -- Button sizing, safe-area handling, refresh indicators, and live visitor screens were cleaned up. - **Chat message metadata** -- Message avatars and timestamps now render more accurately. - **Dashboard and landing cleanup** -- The recent blogs section, read-time labels, auto-engage forms, tracking tables, and CDN reconcile view were refined. ## 2026.27 (2026-06-29 - 2026-07-05) *Profile images and message display fixes* ### Improvements - **Profile picture support** -- Profile picture handling was extended across the app and public pages. - **Message author image fixes** -- Chat messages now display the correct author image more reliably. --- [Home](https://heyzinc.com) | [Pricing](https://heyzinc.com/pricing) | [Blog](https://heyzinc.com/blog)