Changelog

Context-rich notification messages

Notification messages now include more session context to make live alerts easier to act on.

Mobile voice recording playback

Recorded voice sessions can now be played back directly in the mobile companion app.

Richer live presence context

Live presence now includes page and country information, improving operator visibility into visitor activity.

Landing and widget polish

The landing app gained an About page, SEO cleanup, widget playback fixes, and related reliability updates.

Live visitors and outbound widget calls

Teams can watch active visitors and trigger outbound calls from the widget in real time.

Visitor notifications with custom sounds

New visitor alerts were added with configurable sound effects for faster operator response.

Anonymous visitor filtering and geo-aware presence

Presence views now support anonymous visitor filtering plus location-aware visitor context.

Demo and matrix recording updates

Demo recording endpoints and raw matrix recording storage improve capture and playback workflows.

Voice-ready embeds and takeover defaults

Voice is enabled by default on embeds, and workspace creators can access takeover availability sooner.

Level 2 knowledge base

A deeper knowledge base layer shipped with synced tooling, updated configs, and OpenRouter-based embeddings.

Pushover notifications

Teams can now route alerts through Pushover in addition to existing notification channels.

Session-start notifications

New alerts fire when sessions begin so teams can react to live conversations sooner.

Companion app polish

Mobile and desktop companion work received theme, readability, onboarding, and branding improvements.

Google Meet integration

Agents can launch and manage Google Meet sessions directly from conversation workflows.

Recording and transcription controls

Meeting and voice sessions now support configurable recording and transcription behavior.

Companion mobile app refresh

The mobile companion app gained improved onboarding, workspace selection, permission controls, and meeting support.

Voice session stability

Participant counts, cleanup handling, session end behavior, and voice UI flows were refined across live sessions.

API rate limiting

Core endpoints now enforce rate limits to better protect the platform under heavy traffic.

Configurable embed captcha

Widget installs gained a generic captcha layer with tenant-aware hCaptcha configuration.

Call transfer workflow

Phone and widget conversations can now route through the new transfer call flow.

Platform defaults in onboarding

Workspace setup and admin flows now pick up platform defaults more consistently.

Admin and billing fixes

Admin session access, workspace management, outbound profile links, and voice billing behavior were tightened up.

Workspace ownership transfer

Workspace owners can hand off ownership and cancel pending invitations without leaving the dashboard.

Advanced voice management

Prompt history, personal API keys, voice preview, and admin voice imports improve agent setup and tuning.

Separate-track call recordings

Voice sessions can now store user and AI audio separately with updated playback support.

Smarter inactivity handling

Voice agents now detect inactivity and can reprompt automatically to keep calls moving.

Phone and recording reliability

Webhook coverage, phone greetings, upload handling, takeover stability, and Firefox playback paths were hardened.

Companion app login and takeover alerts

Mobile companion login, QR pairing, and takeover notifications were added for faster handoff response.

Platform defaults and widget captcha

Admins can define default prompts and configs while embeds gained reCAPTCHA and hCaptcha protection.

Customer memory and profile tools

Customer memories, identities, facts, and profile editing now help agents keep better context across conversations.

Per-channel tool controls

Tool execution can now be configured by channel, with async execution support for more flexible agent workflows.

Voice preview and voice library updates

Voice previews and expanded provider voice options make agent voice selection easier.

Phone number search

Search and purchase phone numbers by area code.

Agent share links

Create shareable links for agents to embed on websites.

Telnyx voice integration

Make and receive phone calls through Telnyx.

Notification system

In-app notifications for important events and updates.

Guided onboarding

Step-by-step setup wizard for new workspaces.

Try domain landing page

Special landing page for trial users.

BYOK support

Bring your own API keys for AI providers.

Team invitation flow

Easier process for inviting and adding team members.

New marketing website

Completely redesigned landing page with modern animations.

Blog platform

Publish and read articles on the platform blog.

Customer management

View and manage customer profiles and conversation history.

Better mobile experience

Improved navigation and layout on mobile devices.

Dark mode refinements

Enhanced dark theme consistency across all pages.

Workspace secrets management

Securely store API keys and credentials for integrations.

Integrations catalog

Browse and configure available third-party integrations.

Cerebras AI provider

New high-performance AI model option available.

Wallet billing integration

Automatic charging for voice and text usage from your wallet.

Cal.com integration

AI agents can schedule meetings using Cal.com.

Audio recording playback

Listen to recorded calls directly from the dashboard.

Basic knowledge base

Upload and manage documents for AI to reference during conversations.

Call recordings

Voice sessions are recorded and stored for review.

Text chat in dashboard

Chat with AI agents directly from the dashboard interface.

Human agent takeover

Human agents can take over AI conversations in real-time.

Phone number subscriptions

Purchase and manage phone numbers for voice calls.

Groq AI provider

New AI model option with faster response times.

Performance visualization

View detailed performance graphs and event timelines for sessions.

LLM request viewer

Inspect AI request and response details for debugging.

Murf AI text-to-speech

New voice option with Murf AI for natural-sounding speech.

Voice interruption handling

Better control over when AI stops speaking when you interrupt.

Embed chat widget

Add AI chat to any website with a simple embed code.

Voice chat via WebRTC

Talk to AI agents using real-time voice conversations.

reCAPTCHA protection

Enhanced security on signup with bot protection.

Affiliate program

Refer others and earn commissions with trackable referral links.

Usage tracking dashboard

Monitor your platform usage and consumption in real-time.

Wallet operations

Manage your account wallet and view transaction history.

Team subscription payments

Subscribe to team plans with integrated payment processing.

Google OAuth login

Sign in quickly using your Google account.

Password reset via email

Reset forgotten passwords securely through email verification.

Email verification

Verify your email address to secure your account.