# AI Voice Agents

> WebRTC-based voice AI that conducts the early part of a sales conversation and rings your phone when a buyer is ready.

- **URL**: https://heyzinc.com/voice-agents

## Overview

HeyZinc includes WebRTC-based voice AI as part of the core product. The AI voice agent can answer calls, respond based on your configuration and knowledge base, handle contextual questions, book calendar slots, and transfer calls to a human.

## How it works

1. **A visitor engages** -- The AI starts the conversation over chat or voice.
2. **The AI qualifies** -- It conducts the early part of the conversation, answers questions, and books slots.
3. **Live handoff** -- When a buyer is ready, it rings your phone or your team's phone directly so you can join a live conversation.

## Key features

- Voice-first AI answering and routing (AI receptionist)
- Direct website-visitor calling via WebRTC
- Outbound calling from the same workflow
- Audio recording and transcription
- Human-in-the-loop takeover at any time
- Mobile app notifications for human intervention

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**HeyZinc** -- AI chat, voice, and fast handoff for high-intent leads.
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